Privacy Policy

This Privacy Policy explains how The Link Diner & Bowling (“The Link,” “we,” “us”) collects, uses, and protects information when you use our mobile app or website (together, the “Service”). By using the Service, you agree to this policy.

Information we collect

When you create an account or use the Service, we may collect:

• Account information — your name, email address, and phone number.
• Authentication data — a securely hashed password, or your Google account identifier if you sign in with Google.
• Optional profile details — date of birth, address, and other details you choose to add to your profile.
• Wallet & order activity — your wallet balance, top-ups, and order/purchase history at our venues.
• Camera — used only when you choose to scan a machine’s QR code or use an augmented-reality preview. We do not store photos or video from your camera.
• Device & usage data — basic app diagnostics and push-notification tokens, collected via Firebase, to keep the Service reliable and let us send you order and account notifications.

How we use your information

We use the information above to:

• Create and secure your account, and let you sign in.
• Operate your wallet, process top-ups, and record your orders and rewards.
• Let you scan machines to start playing at our venues.
• Send you service notifications (e.g. order updates, offers).
• Maintain the security and reliability of the Service.
• Comply with legal and financial record-keeping obligations.

How we share your information

We do not sell your personal information. We share data only with:

• Service providers who help us run the Service, such as Firebase (Google) for authentication, notifications, and diagnostics.
• Authorities, when required by law, or to protect the rights and safety of The Link and our users.

We do not share your precise location with other users, and the Service does not include any feature for users to message or share content with one another.

Data retention

We keep your account information for as long as your account is active. Financial records (such as wallet transactions and purchase history) may be retained for longer where required by applicable accounting or tax law, even after account deletion. See our Delete Account page for details on what is deleted and what is retained.

Your choices

You can review and update most of your profile information from within the app. You can request deletion of your account and associated data at any time — see Delete Account.

Children’s privacy

The Service is not directed at children and requires an account and payment features not intended for children. We do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the “Last updated” date above.

Contact us

Questions about this policy or your data? Email us at privacy@thelink.world.